Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • API V2

How to Upvote or Downvote Questions via API

Track and influence question relevance programmatically

Written by Diego Selzlein

Updated at September 29th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Customization
    Customization Guides
  • Article Editor
  • Getting Started
    Managing Users Analytics Content Management Permissions & Accessibility Video Tutorials
  • Integrations
  • API & Webhooks
    API V2 API V3
  • Languages & Translations
  • Authentication
  • Swifty AI
  • Settings
    User Settings User Behavior Knowledge Base Settings Custom Domain
+ More

Helpjuice allows you to upvote or downvote questions using the API. This is useful for tracking which questions are most helpful or identifying content that may need improvement. Using these endpoints, you can integrate voting directly into your custom workflows, dashboards, or automation tools.

In this article, you’ll learn:

  • How to upvote questions via API
  • How to downvote questions via API
  • How to interpret responses from the endpoints
  • Best practices for using question votes in your workflows

API Endpoints for Voting

Use the following endpoints to register votes on questions:

  • Upvote a question: PUT /api/questions/ID/upvote
  • Downvoate a question: PUT /api/questions/ID/downvote

Both endpoints return an empty response with status OK to confirm the action was successful.

 

How to Use in Practice

  • Replace ID in the endpoint URL with the question’s unique ID. For a list of IDs, see How To Retrieve Questions Through API.
  • Send a PUT request using your preferred HTTP client (curl, Postman, or code).
  • Confirm the response returns status OK to ensure the vote was registered.

Best Practices

  • Use voting to highlight high-value questions for your users.
  • Integrate voting metrics into dashboards to analyze content performance.
  • Ensure proper API authentication to prevent unauthorized votes.

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How To Retrieve Questions Through API
  • How to Get Your API Key
  • How To Retrieve Answers Through API
One Knowledge Base To Replace Them All
24/5 support
Constant Product Updates & Improvements
100% money back guarantee
99.9% Uptime
Features
  • AI Knowledge Base AI-Enabled
  • Helpjuice Extension AI-Enabled
  • Powered Editor AI-Enabled
  • Advanced Analytics AI-Enabled
  • Customizable Themes AI-Enabled
  • Swifty · Helpbar & Chatbot AI-Enabled
  • Multi-Language Support
  • Step-by-Step Tutorial Creator
  • Seamless Integrations
  • User Access Control
  • See All Features >>
Product
  • Product Roadmap
  • Pricing
  • Book a Demo
  • Policies & Security
  • Our Customers
  • About Helpjuice
  • Contact Our Team
Resources
  • Our Knowledge Base
  • Webinars
  • Success Stories
  • API Documentation
  • Data Import Guide
  • Helpjuice Blog
Copyright © 2025, Helpjuice Inc.
Helpjuice, Inc. is a registered US Corporation.
EIN 46-2257741 | Download W9
Made in America High Performer Ease of Use Get Support
Get Started For Free
4.8 average review on
Life’s too short to use mediocre software.
+1 (833) 387 3877
Powered by Helpjuice Helpjuice Swifty AI External Link
Expand