Callout Blocks
Highlight important information in your articles using styled text boxes
Written by Ivanna Parra
Updated at September 23rd, 2025
Callout blocks are specialized content blocks in Helpjuice that let you emphasize key information - such as tips, warnings, or success messages - within your article. They help improve readability, ensure critical details aren’t missed, and make your content more engaging.
In this article, you’ll learn:
- What callout blocks are and why they matter
- The different types of callout blocks and when to use each
- How to insert a callout block in an article
- Best practices for using callouts effectively
What Are Callout Blocks?
Callout blocks are specialized text boxes that you can add to your articles to draw attention to specific information. They help break up the text and emphasize key points, making your content more engaging and easier to read. Whether you're sharing important instructions or cautioning readers about potential issues, callouts ensure those details won't be overlooked.
Types of Callout Blocks
There are four types of callout blocks available, each serving a different purpose:
Info Callout
Use this to highlight general information that might be useful to readers. It’s a great way to call attention to tips, advice, or helpful reminders.
Warning Callout
If there’s something readers should be cautious about, the warning callout is the right choice. It’s perfect for alerting users to potential issues or things they should avoid while following instructions.
Success Callout
Celebrate milestones, achievements, or completed tasks with the success callout. This block is ideal for emphasizing positive outcomes or confirming that something has been successfully accomplished.
Danger Callout
For more serious alerts or critical information that readers must not ignore, the danger callout is your go-to. This type of callout is often used to warn of risks or severe consequences.
Why You Should Use Callouts
- Highlight Key Information: They make important details stand out more than plain text.
- Improve Readability: Breaking up long blocks of text with styled boxes helps readers skim and find what matters quicker.
- Focus Attention: Visually distinct styles draw attention to content that might otherwise get overlooked.
- Clarify Critical Points: Separating warnings, success confirmations, or danger alerts ensures users don’t miss essential instructions or cautions.
Best Practices
- Choose the correct type: Don’t use a “Danger” block for something mild. Matching tone to content helps users understand the level of importance.
- Keep content inside callouts concise: They are for emphasis - not full sections.
- Ensure accessibility: Make sure color contrast is sufficient and that the message is clear even without visual cues.
- Use callouts to break up dense content: If you have long instructions or heavy text, inserting callouts can help increase engagement.
- Preview before publishing: Verify that callouts display properly in both editor preview and published article.