Our Instant Document Preview feature is a very helpful one that lets you instantly see PDFs, however, if you wish to not use it, it's very easy to disable.

To disable Instant Document Preview, navigate to your Helpjuice Customization screen, select the main layout, and right before the </body> tag closes add the Javascript below, and click save – that's it

JAVASCRIPT TO REMOVE INSTANT PREVIEW:

<script type='text/javascript'>
enableDocumentPreview = false; 
</script>