If you've forgotten your Helpjuice password or want to change it for security reasons, this guide provides step-by-step instructions to reset your password and regain access to your account.

In this article, you’ll learn:

• How to reset your password from the login page
• How to reset your password from your account settings
• Best practices for creating secure passwords
• Advanced tips for troubleshooting password issues

Resetting Your Password

From the Login Page

1. Go to the Helpjuice login page.
2. Click Forgot your password?
3. Enter the email address associated with your Helpjuice account.
4. Click Send Reset Instructions.
5. Check your inbox for an email from Helpjuice.
6. Click the password reset link in the email.
7. Enter a new password and confirm it.
8. Click Reset Password to complete the process.

The password reset link is valid for a limited time. If it expires, request a new link by repeating the steps above.

If you are redirected to your Dashboard instead of the reset screen, it means you are already logged in. Try opening the link in a new incognito or private window to access the password reset page correctly.

 

 

 

From Your Account Settings

1. Log in to your Helpjuice account.
2. Click your profile avatar
3. Select Settings.
4. Navigate to the Password section.
5. Enter your current password.
6. Enter a new password and confirm it.
7. Click Save Changes.

 

 

Rules for Passwords

To create a new password, you have to meet all the following requirements.

• Minimum 8 characters
• Cannot be the same as your current password
• Cannot be the same as any previous passwords
• Must contain at least one uppercase letter
• Must contain at least one lowercase letter
• Must contain at least one number
• Must contain at least one special character

Best Practices

• Use a strong password with letters, numbers, and symbols.
• Avoid common or reused passwords.
• Change your password regularly to maintain account security.
• If you don’t receive a password reset email, check your spam/junk folder.