How To Display Articles In Multiple Categories
Organize content efficiently without duplication
Written by Amanda Stançani
Updated at September 29th, 2025
Helpjuice allows you to display a single article across multiple categories using the Also Display In feature. This ensures users can find relevant information in different sections of your knowledge base - without needing to duplicate articles.
In this article, you’ll learn:
- How to display an article in multiple categories
- How to view articles assigned to multiple categories
- Best practices for using the Also Display In feature
Displaying Articles in Multiple Categories
- Open the Editor by creating a new article or editing an existing one.
- In the top-left corner, click the Category section.
- In the Main Category tab, select the Main Category (if needed).
- Click Also Display In and choose additional categories where the article should appear.
Support Home is not considered a main category. If you assign an article to Support Home and then also display it elsewhere, the article will move to the new category.
Viewing Articles Assigned to Multiple Categories
From your Dashboard:
- Locate the article in the list.
- Hover over the folder icon.
A tooltip will display all categories where the article is visible.
Best Practices
- Avoid over-categorization. Assign articles only to the most relevant categories.
- Review assignments regularly. Make sure categories remain accurate as your content evolves.
- Use descriptive category names. This helps users quickly understand where to look.